PLATFORM FEATURES
SOCIAL MEDIA CONTENT CREATION AND POSTING
From your platform dashboard, you can post custom content - including deals, sweepstakes and specials - and industry-specific content with RSS connection capabilities. The platform's very powerful search engine provides you the ability to look up a category and see which article or content is available for posting. Specific categories or industry-specific publications can easily be added to your list of available options. You are able to access RSS connections from any publication in order to pull content and post it to your accounts. You can set up your own library of content and publications from where to obtain content, along with associated RSS connections. The included snapshot tool allows you to immediately see reactions you are getting to your posts, from any of your accounts. It is also easy to create a connection between the platform and your social media accounts. This connection allows you to post content (from both custom and web sources), brand your content, publish deals and sweepstakes, and create an online shopping capability through your social media accounts. Currently, we support connections to Facebook, Google Business, Instagram, LinkedIn, Twitter, Pinterest and TikTok.
SOCIAL MEDIA POSTING CALENDAR
We provide a planning calendar that allows you to easily plan - on a monthly or yearly basis - what you want posted to which social media accounts and when (dates and times!). This eliminates the tedious task of having to go into your account daily to post new content. You can schedule specific content, RSS feeds, deals, sweepstakes, specials each of which can be scheduled to repeat daily, weekly or monthly. The calendar is a vital tool to keep you engaged socially, which in turn builds your audience and customer base in a very efficient way.
CUSTOM CONTENT BANNER
Building a custom banner, that appears with your chosen posts, is a fast and cost-effective way to continue branding your business. You are provided the capability of monetizing your banner as well, by selling ad space to affiliates. The banner can be divided into three segments, so not only are you able to display ad campaigns for yourself and your affiliates, but also include your logo and contact information so your audience can easily sign up for services, giveaways and information.
SOCIAL SWEEPSTAKES
This feature allows you to create and deploy sweepstakes that can be posted to any or all of your social media accounts. You can create as many sweepstakes as you want and include any image plus your banner. In addition, when your sweepstake gets posted to your social media channels, our platform automatically generates a URL that can be shared and included in your emails, posts, content and website.
SOCIAL DEALS
Our platform allows you to create and deploy as many deals as you want, and post them to any or all of your social media accounts. You have the ability to determine start and end dates of each deal, expiration date after a deal has been redeemed, and include images and your banner. When your deals are posted to your social media channels, the platform automatically generates a URL that you can share through email, content, posts and your website. You can also set the same deal to repeat on any date(s) and as many times as you want. All deals are saved so they can be deployed again or modified at any time convenient for you.
SOCIAL ANALYTICS AND REPORTING
This feature allows you to create analytic reports for all your social media connections, as well as your deals, sweepstakes, and content banners. It provides a custom report capability which allows you to combine pieces of discreet data of particular interest to you. You can create multiple custom reports with different types of data within each report, and save each custom report to be regenerated in the future to provide an updated review of each saved report. You can also create reports for specific social media connections, as well as reports that focus specifically on your deals, sweepstakes and content banners. All reports can be saved, downloaded and emailed. The reports have a tremendous of amount of data, and all segments can be reordered, deleted, or even added to another report. There are multiple views of each data segment available and you can customize notes anywhere in reports as well as change the formatting.
REPUTATION REVIEW MONITORING
Know what your customers are saying about your business. You will receive real-time email alerts each time someone comments about or reviews your business online. You have the option to have the platform send email alerts to multiple emails, on a daily or weekly basis. This feature provides an aggregated view of customer reviews from all the top review websites, by location (if you have multiple locations). You can access specific reviews within each review website, manage and quickly respond to those reviews in one dashboard. The ability to manage and respond to online reviews immediately allows you to combat negative reviews and improve your online reputation.
MOBILE & EMAIL REVIEW REQUESTS
Create custom review apps to generate feedback from customers before they leave your establishment. Positive review thresholds can be set at any level you desire. You can then immediately be alerted when the positive review threshold is not met. This feature is extremely flexible in its ability to build custom review questions. Additionally, you can generate positive reviews by requesting reviews through our email review request tool. The tool is very easy to use. You simply create as many email templates as you want, and save them for future use or editing. Once you have created or edited your message, you can enter the metatags to your links anywhere in your message. This will automatically pull in the online profile URLs you have connected to your accounts, When you’re ready to send the email, you can review it and enter the list of email recipients from any source.
CUSTOM CUSTOMER SURVEYS
Create survey applications that can be shared with customers directly or in emails. A survey can be created for a specific site or all business sites. The questions can be in various forms - star rating, list, yes/no, text box or comment box. You can create and save as many surveys as desired. Any survey can be edited and saved as a new variation of a previous survey. Once a survey has been created, a URL is generated for it. You can post the survey URL on any of your social media channels or send in email. Your email marketing platform can be utilized to send these emails to specific groups or several groups at once.
GENERATE POSITIVE REVIEWS
In addition to being able to respond to reviews, you are able to share positive reviews to sites like Facebook. While viewing each review, you can select which ones you want showing up on your review site. You will also have the capability to embed a review widget on your website, so that you can display all the positive reviews from wherever you want.
SPY ON COMPETITORS
Know your competitors! The Competitor Spy feature allows you to monitor feedback and reviews your competitors have received from their customers. You can select your competitors and see reviews and feedback from their connected review sites. You can add as many competitors as you want, from any category of businesses, and one or all of their locations.
EMAIL MARKETING PLATFORM INTEGRATION
This feature allows your business to save information on individuals who have responded to your surveys, and provides you the capability to create a list of your contacts and their information in an organized format. If a business does not have an Email Marketing Platform, that business is still allowed to maintain a contact list and export the contact data to a comprehensive spreadsheet.
ZAPIER INTEGRATION
Most businesses use dozens of web and back office applications and software to manage daily operations. With our Zapier integration feature you can easily move any customer data captured through the MyARsocial platform to your other business applications. No need to duplicate data or use a cumbersome multi-step process to transfer valuable information.
CONVENIENT AI
Elevate your brand's online presence with AI-driven social media content that captivates and converts! MyARsocial offers top of the line AI integration to help you streamline social media content creation by suggesting relevant topics and crafting engaging posts tailored for specific audiences, enhancing user engagement and expanding online reach. * Requires the purchase of AI post generator credits.
CUSTOM SERVICES
No matter what type of solution your business chooses, we will always conduct a Social Assessment which includes an audit of your business’s social media and reputation capabilities and needs. From there, we will be tailor a plan specifically for your business needs. We can guide you through each step of creating and posting content to all your SM channels, and offer ideas based on access to RSS feeds, trending hashtags, or custom posts.